Workforce Investment Act of 1998

	Streamlining services through the integration of multiple employment and training programs through the One-Stop-service center.
	Empowering individuals with the information and resources they need to manage their own careers through Individual Training Accounts and better statistics on the performance of service providers, as well as the skills demanded by employers;
	Universal access for all job seekers to a core set of career decision-making and job search tools;
	Increased accountability of the delivery system to achieve improved results in job placement, earnings, retention in unsubsidized employment, skill gains, and occupational/academic credentials earned;
	Improved youth programs that provide a strong connection between academic and occupational learning and other youth development activities.

	WIA will be the trusted source for training and labor exchange services.  Programs will be aligned to provide an extensive menu of demand-driven, high-quality labor market information and services that can be easily accessed.
	All adults and dislocated workers have the opportunity to access core services, which range from job search and placement assistance to labor market information.  If needed, WIA can provide access to intensive and training services, including Individual Training Accounts (ITAs) for eligible participants.  Along with an ITA, consumer information will be available regarding the performance of each training provider.  Eligible Adults will select training that best meets their needs from the training provider that has the best outcomes.  ITAs will inject increased competition into the public and private training market.  Good providers will attract students and flourish in the WIA system; poor providers will not.  This market-driven system will ultimately produce better training and greater Adult success in the labor market, which will be reflected in local performance.
	Intensive services are provided to unemployed individuals who are unable to obtain employment through core services and employed who are in need of more intensive services in order to obtain employment that allows for self-sufficiency.

	Such intensive services include comprehensive and specialized assessments of the skill levels and service needs of adults and dislocated workers.
	Development of an individual employment plan, to identify the employment goals, appropriate achievement objectives, and appropriate combination of services for the individual to achieve the employment goals.
	Group Counseling.
	Individual counseling and career planning.
	Case management for individuals seeking training services.
	Short-term pre-vocational services, including development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct, to prepare individuals for unsubsidized employment or training.

WIA encourage youth programs to be connected to the One-Stop system, as one way to connect youth to all available community resources

Employers will be involved in setting job and skill requirement, which are reflected in job orders as well as the labor market information available in One stop Delivery System.  The effectiveness of all of these service for adults and youth will be directly proportional to how well they will meet hte needs of local employers, regardless of size, in the labor market.

WIA allows considerable flexibility in system design, in exchange for both accountability for key set of outcomes and improving those outcomes over time. Performance levels need to be set for the core indicators of performance, and for a customer satisfaction indicator that measures employer's and participant's satisfaction.

CORE.................................... Key Indicators of Success

	Entered Employment Rate
	Annual Earnings Gains
	Employment Retention
	Post Employment Ratio of Self-Sufficiency
	Basic Skills Attainment
	Occupational Skill Attainment
	Transition Success Rate
	Job Opening Fill Rate
	Customer Satisfaction

~ Core Service to Intensive Services ~

	Unemployment and is unable to obtain employment through core services.
	Has been determined to be in need of intensive services. OR
	Is employed but needs intensive to obtain or retain employment that allows for self-sufficiency.

~ Intensive Services to Education & Training ~

	Is unable to obtain/retain employment through intensive.
	Has been determined to be in need of training.
	Has skills/qualifications to be successfully participate in the selected program.
	Meets priority system.  (Recipients of public assistance or other low-income individual)
	Wants a training for a job where there is a demand for workers.
	Require assistance beyond grant assistance provided by program like Pell.

~ Suitability Determination Rating ~

	Is priority group?
	Has applied for Pell/federal money?
	Has completed core and intensive requirements?

	Determination of eligibility of services;
	Outreach, intake (which may include worker profiling), and orientation to the Workforce Development Resource System;
	Initial assessment;
	Job search and placement assistance, and career counseling;
	Provision of labor market information;
	Provision of information on: eligible training providers; local performance outcomes; Workforce Development Resource Center activities; filing clams for Unemployment Insurance; and Supportive services;
	Assistance in establishing eligibility for Welfare-to-Work and financial aid assistance; and
	Follow-up services.

	Comprehensive and specialized assessment of skills level
	Development of an individual employment plan;
	Group counseling;
	Individual counseling and career planning;
	Case management; and
	Short-term pre-vocational services, including development of learning skills, communications skills, interviewing skills, punctuality, personal maintenance skills and professional conduct to prepare individuals for unsubsidized employment or training.

	Occupational skills training, including training for non traditional employment;
	On-the-job training;
	Programs that combine work place training with related instructions, which include cooperative education programs;
	Training operated by the private sector;
	Skill upgrading and retraining;
	Entrepreneurial training;
	Job readiness training;
	Adult education and literacy activities in conjunction with other training; and successful completion of the training by an employer or group.